Broadband and Internet India

Well unlike reliance netconnect, reliance broadband has delivered! I got my connection 8 days after applying (including the week end). I am getting 250+ kpps on the 300kbps connection. Download speeds of about 40 kbps for normal downloads.(35-38 for rapidshare and around 37 for torrents)
All things considered i am pretty satisfied with it.

 

Hai Folks,
As you know every newtechnology implementation willhave it's own strt upproblems.Reliance wi max connection also facing this.But i am assuring with in a month it's going to make more part of bangalore as wireless.If you want to know more about this don't hesitate to call me in 9886349624

 

Dayananda Says:

August 13th, 2007 at 1:28 am
Hi this is dayananda i am from bangalore, at the moment i am doing MSc Networking professionals in Uk, Now i am doing My project on WiMax so please any Users of WiMax who are used or using it, can give me a feedback on WiMax

Technology,
Performance,
Coverage area ,
Quality of Service,
any issues related to WiMax,
or any thing interesting about WiMax so that i can evaluate WiMax for including in my project report.

please send Your information to my mail uday_me21@yahoo.co.in

 

Hi Friends,

Please don't go for Reliance connection. I had applied for RELIANCE WIMAX in the month of July-07 by paying installation charge of Rs 562.
Even after two months I have not been provided connection. Every time I call them they make false promises. If I call their call center, they don’t have any database they refer to GURUMURTHY and BHARTH RAO in Bangalore. And these guys are smart enough to not to pick the call to avoid customer complaints.

Now I am chasing these people to get my money refunded….

So please DON’T JUMP IN THIS WELL

 

Their billing sucks bigtime .. read this post .. I would say be very sure before you get their service

Reliance Broadnet (Wimax) Billing Woes

 

Hi All,
I have been using Reliance wimax connection since one month. Speed is real good whenever I 'CAN' connect to Internet. I often encounter a problem when it cannot reach DHCP server and hence I dont get dynamic IP generated which results into no connectivity to Internet. Now, it has been a custom for me to call up Reliance Wimax helpdesk and get it resolved first (which often takes 1 day!!) before I can use Internet. All I want to know is: Is anyone facing the same problem??

 

I paid for the Reliance wimax connection in B'lore one month back. They didn't provide the connection till now but they encash the money. :-( They are not even picking up the helpdesk number nowadays

 

Reliance wimax customer support is worst and they hardly care what a customer is going thru. I got a wimax connection in banaglore in hanumanth nagar area one and half month agao. Recently i was not able to connect the internet. I lodged a companint on 4th of september and i was told that some will call u and solve the problem. So after 2 days no calls i called the customer support again gave them the so called "COMPLAINT NUMBER" i was again told that you isse is in solving status I told the executive to transfer the call to supervisor he did that...after keeping me on hold for about 8 minutes. I spoke to supervisor SANDEEP he assured me that within 24 hours you will get a call. BUT NO AFTER ALL IT IS RELIANCE..So after 2 days I again gave a call to customer support and again same FAKE ASSURANCE...TILL DATE I HAVE NOT GOT ANY CALL FROM ANYWHERE...I work from home and I HAVE LOST around 8 thousand ruppes BECAUSE of RELIANCE WIMAX...WHO IS THE CONCERNED PERSON.....

Dinesh

 

Hi Folks,

If you are planning to go for a Reliance Wimax connection, My Seggestion would be 'NO'. Their service sucks the Most. The Connection is not at all Stable, have to at least 1-2days to get the conenction back. and the customer service sucks.

Gopi

 

Hi,

R - WiMax is not working continuously for more than 3 hours. Don’t go with it , if you don’t have patience.

Can some body tell me how to get IP from DHCP servers.?

Always showing DHCP server not reachable?

 

Reliance wimax sucks BIG TIME ..i'm a customer from Pune and it is TERRIBLE..haven't got the problem solved for over 40 days now... i have stopped caring now

AVOID at ANY COST

 

One word to describe "RELIANCE WIMAX BROADBAND" is it "SUCKS!!!"..

When you have luck, u get connected and the speed are good. I get 250kbps for 300 kbps connection and sometimes even more than that.

BUT the main problem is it doesn't work MOST of time. You have to face Errors like "Limited Connection" , the status of your connections (thru telnet 192.168.1.1 and command 'sh bs') will show N/A and even if shows OPERATIONAL , it doesn't work..

SUCKS SUCKS SUCKS..

CUSTOMER CARE SUCKS!!

RELIANCE WIMAX SUCKS!!

 

Please don't go for Reliance broadband wireless connection. I had applied for RELIANCE WIMAX in the month of July-07 .
Even after three months I have not been provided connection. Every time I call them they make false promises. If I call to their call center, they don’t have any database they refer to different person each time.
1.GURUMURTHY - 08030332009
2 BHARTH RAO - 08030387493
3 RAHUL - 9845444847
4 anshul - 9341216902
5 vardhini ananth - 08030332005
6 geetha srinivas rao - 08030332005

And these guys are smart enough to not to pick the call to avoid customer complaints.


They even told to mail my issue to the following guys
BROADBAND@RELIANCEADA.COM
riaassociate@reliancemail.net
vineeth.ravindran@relianceada.com
anshul.rastogi@relianceada.com

But as usual ,there is no response from.

Finally i gave up,I think i have been cheated by Reliance Wimax Connectivity people.

They are real dirty idiots ...

 

I have applied for reliance WiMax..they have taken my request but not doing anything. I called to call center..each time they are giving me some name and phone number. I tried a lot but can not connect any of the given numbers.
what ever ppl comment here are very much true....
Dont go for it

 

hi guys,
I am from Bangalore. I took the wimax connection from reliance. The service is pathetic.
Please don't go with the Reliance Wimax connection.
There DHCP server will be down some twice or thrice in a week (I have experienced it). Apart from this, there is some serious problem with their instrument (indoor). If you call their customer care, they will give you a call report number. There after you keep on calling them. Every time they will say the same thing, "We will look into the matter".
I am tasting the same thing for last 4 days and no action has been taken.
So guys, I will advice every body "NOT TO GO WITH RELIANCE " .

 

Hi folks,

I am from Bangalore.

Believe me, my experience with the Reliance wimax lasted only for 20 days. It was a such a pain to always hope and expect the internet to come up, as I always got the message "limited or no connectivity". The steps which the tech support or field engineers follow are at my fingertips, because I am so well versed repeating it every day atleast 6-10 times a day.But to no help!!!!!

I have a dozen of telephone numbers which I followed up with but nothing at all happened.
I remember about 4 engineers ( from reliance) and 2 engineers ( the last pair from a firm called Shobita which reliance has employed), so in total 6 engineers have visited my place, just to again configure settings until i get the message ""limited or no connectivity".".

Pathetic service indeed.I think Anil or Mukesh Ambani are totally unaware that this concept of " Reliance Wimax" totally sucks.

So when I called up the Customer Service to disconnect, they informed that I will still be charged for another 15 days. Best of all these are the 15 days when I absolutely have no wimax connection ( the last set of engineers, from shobita did a lousy job altering the position of antenna such that the signal of 22 reduced to 6, where as the min signal required is 18).

Please remember the engineers who come to assist in rectifying the complaints always land up in a pair and none will be in a position to comprehend english.So I being a localite still managed to only know Reliance Company is big time cheat and does not adhere to so called standards, not a bit.

PEOPLE, TO SUM MY EXPERIENCE WITH RELIANCE, I SUGGEST, KINDLY DO NOT OPT FOR RELIANCE WIMAX. IT IS A WASTE OF TIME, MONEY AND PATIENCE.

ALL THE COMMENTS POSTED IN THIS BLOG WHICH YOU WILL READ OR HAVE READ TURNS OUT TO BE 101% AN ULTIMATE TRUTH!!!!!!!!!!!!!

 

Hi Friends,

I am from Bangalore.

I work from home , i had taken relience wimax connection. First few days awesome. But after one week , it is nightmare..,. It is totally unpredictable some time gets connected sometime not. Most of the time when you need it urgently it will not work.

And about the customer service they will never listen to you , i have had worst experience with them.

Upon that if you don't hold an relience phone connection , then be ready to pay the STD bills you will have by calling relience customer service as their toll free number hardly work.

I ended up calling customer service almost every day on the STD call (their mumbai service center) , reason being i work from home and their connection never works in morning (marta kya na karta). Resulting my STD bill of calling on relience customer service is more than my relience wimax bill 999. Believe me its true.

If you wanna spoile your peace of mind , please go ahead with relience wimax connection.

I am still holding this connection, reason being in my area there is no other connection available , i enquired AIRTEL BSNL and all other multiple times but they don't have the ports available. The day i get a news that any other provider is available in my area, first thing i would do to is to get rid of this pathetic connection.

 

hi all,
I have recently moved to Bangalore and I agree with all your complaints about the WIMAX service. Anonymous & everyone else, you're not alone!
& im also hanging on to it because no other service provider can give me any connection. call this an IT hub??
This is a nightmare and vicious cycle that won't end.
It took more than a month for application to go through, and another month for installation.
The connection was down for another month after, and even till today it comes on & off practically everyday! You never know when you can get connection.
I end up calling the so called 'helpdesk' almost everyday & end up clocking STD bills. All they can do is give standard responses. Worse if you register a 'complaint'. That means they will no longer put you through to the technical dept who could possibly help you troubleshoot. They will say they can only 'escalate the matter' by forwarding emails.
They are also not 'programmed' to take up any other non-standard complaints, like eg. 'My earlier complaint has not been addressed' & 'their service sucks!'
& they have the cheek to bill me & ask why im not paying the bill.

CAUTION: This is probably the worst of my experiences. Few days back, Reliance sent 4 men to my apartment to check my connection. Turns up they were suppliers of the equipment and were given my address to do their equipment testing! I only realised after much probing but they had already used my system and I have no idea what they could have been doing.
Reliance did not get my permission before giving out my address, and they could only show me a part note from a Mr Suresh from Reliance. end of the day, they restored my connection, but only for that night.

so if you ever have a choice, DO NOT GO FOR RELIANCE WIMAX!!!!

heres a few more contacts for complaints, if it will help...
Rohan.Goyal@relianceada.com; Ramakrishnan.Subbaiah@relianceada.com
Geetha H S (BB Services)
Geetha.Sreenivasarao@relianceada.com
Landline: 8030332009
hp:9342771186

 

I used to used Airtel services for my Broadband needs but unfortunately had to give it up when I left the country. On coming back I took Reliance Wi-max thinking it to be a superior connection. It is one of the worst connections I have ever used. Even my local cable provider provided me a better connection henceforth. Best part is that when I left the connection I got numerous calls to confirm my bill payment but over the time I used the connection and had problems no one even cared to give me a call back to follow up. I escalated the call to all levels. Supervisor, Nodal Officer, CEOs office but none could give me a solution. Moral : It is a half balked system which they are still working on by experimenting on the customers. Poor show reliance !!

PS : Gurumurthy and other senior people have left the company :)

 

hi all,
I am a Reliance Wimax user.
I have reported the poor performance and connectivity problem with the Customer Care on 7th of OCT......Thry told me that there is some problem with RRU unit.
Believe me guys,till date nobody has contacted me. I have blasted two of their senior's. One of them is some Ms. Rubina Qaadri......... she assured me that she will take care personally.........but still the result is same.
Every time I give a call, they say it will be solved soon. I guess Reliance has changed the meaning of soon............(week, month or year). Reliance Wimax is a pain in the ASS.............. GUYS PLEASE DON't go with it .............

 

I have barely had this connection for a month (Sept 07) and its a big PAIN!! It does not connect for half the time- you simply dont get their dynamic ip- you get messages like "unidentified Network" "Limited Connectivity" etc. I have heard most of the Reliance Wi Max Customers have these problems too. I'm gonna disconnect this immediately.

 

Hi Folks, Have seen lot of reviews good and bad of Reliance WiMAX. Though i subscribed to it hesitantly, am happy i did it. the speed is cool, the connectivity is good except for few times. U guys should take this from a reliable solution provider, who would stand by you on service. I got my connection within a week!! I guess i hit the good one. U want one - call them on 41684684 / 9972915718. Superb service.

 

Forgot to tell u guys one thing about IP / LIMITED CONNECTIVITY. Please have the adapter on your UPS. This worked for me. Happy browsing!!

 

Hi ,
I got Reliance Wimax connection in pune and it's pathetic, i am not able to connect for days, their DHCP server doesn't renews the ip, Callin customer service is of no use, i have called them many times, (it's been over 20days now) but no one has rectified the problem. Don't go for it at any cost. Ur mobile gprs is much better

 

hi im prabhakar from team phoenix we are providing wimax connections all over the bang... this wimax is a very good techonology and as a proffectional i recomamd this to others os any one wants a connection just call>>9844688701 or 41684684 make ur life easy

 

we r the new reliance wimax venders{phoenix serives,banglore}

we want to know about some technical issues......

1)how many ip's allocated for banglore zone?
2)what is the ip capacity of one base station?
3)how many ip's allocated for each sector?
4)how many sectors present in one base station?
5)what is the time period for allocation of ip from the DHCP server?
6)in ur technology is there any MAC binding?
7)if MAC binding is there why u require login page?
8)what is BACK END issue?

if possible please send this details ASAP to...
kalyanmails@gmail.com<9945539093>

kalyan manager-techinal

 

Hey Guys,
Don't ever go for reliance wimax. Its such a useless venture from Anil Ambani. This fellow spoiled his fathers name just beacause of wimax.:(
I'm an unfortunate customer of reliance wimax. i'm using it for past 4 months. It hardly worked 15 days. Though bill doesn't reach me, connection will be cut if not paid on time. Be carefull with the bill too, it may carry some extras usually:)

Technical: When installed the signal was 25 above & 55 (sh bs). Now its gone to 12 & 80. Though when the signal was 25, you will never get ip address. if some times you get ip address, your login page will not work.

Customer care: Its a patience testing center. If you hv high BP plz dont call. They hv three framed sentences. Whatever problem u call, u'll get these answers. 1. I understand your problem. 2. Its in process. 3. I appologise for that.
They are just like defenders. Better dont call them even If your connection don't work.
The local(bangalore) service dept. is also a perfect match for them.
the last complaint i registered for "wimax not working" was on 7th ont 07. Till today(4th Nov) i didn't get any feed back. Hence hesitantly i called to the customer care(just a final try before cancelling it). I got the same answer " Its in process" ...

Advise: Be away from IT

 

I'm confused after reading the comments - so which one is the better bet - considering I can only have wireless connection in my building? Is Reliance NetConnect better (stable) than Wimax? What are the download speeds for Net Connect?

 

Well i have just taken Reliance wimax...its just a filler till i get ma BSNL broadband connx.....It works nice but gives hell lot of a problem when it shows Limited /no connectivity......................

 

I am using Reliance Wimax for last 3 months in bangalore. There are several issues in Reliance Wimax connection as the project is still in pilot basis in bangalore and pune. Initially i was also facing some issue but now i am getting the connection 90% of the time and the speed is superb. The following blog mentions most of the issues and technical details of the same

http://www.reliance-wimax.blogspot.com/

 

Its really a pain in the Ass.... Just 3 days back i got the connection and since then i've been able to browse only for 2-3 hrs... No connection since two days.

Realiance Broadnet Sucks!!..

 

Reliance Wimax Sucks, It works only about 4-5 hrs a day, other time there server will be down. They say the server is under maintenence and takes about 3 hrs. And the customer care is one of the worst in the world. You can expect BSNL Customer Care is 1000 times better than Reliance Customer Care. They dont even respond to your mails, Even the Nodal Office and Apellete Authority will not answer your calls or mails. If you goto web world they say you have to call 30337777 or 30332009 (In bangalore). On 30332009 who have to contact Ms. Geetha Srinivas Rao who is the incharge for Karnataka Circle. And her cell number is 9342771186 she receives the call and says I will call you back in 10 mins and later she wont receive your call. Later you need to search for a new number to call her. till your problem gets solved you need to hunt for a new number ever time.

RELIANCE SUCKS.

 

This is useless service. During Diwali the connection was down for 5 days in Pune. The customer support had only one answer it will be solved in next few hours.All my plans to work from home were flopped. I had to cancel my leave and come to office.
Those who are palning to get this service "God save them". Horrible service. They should be dragged to consumer forum and asked for compensation for this nightmare.

 

12/nov/2007

hi,
i am sagar from bangalore, i live somewhere behind airport, well the speed and everything are good, but connection sucks, as all of you said.. i get messages like lmited network or something. it really sucks, but i have no other choice than this connection.

 

I have a landline prepaid connection of Reliance.I applied for a migration to post-paid plan on 28th september.Still it was not converted.They r actually cheating customers with fraud promises.Also the service and maintanance of most(especially in my locality in Anayara.TVM)of franchisee are not at all satisfactory

 

Hi,

I also took a Wimax connection about 3 months back. I was on the 750/4GB plan. After about three days, I realized that I was surely going to cross the limit of 4 GB. So I called the customer service and was informed that I could change my plan and be saved. And then starts the nightmare, two days after I upgraded (Rs.1499/7.5 GB) the connection became more unstable than Karnataka government.

I kept getting the DHCP error and those stupid customer service guys had no freaking idea of what was happening and kept giving me some stupid commands that I know will not work.

So technically I was down for more than 3 days a week. Then came nightmare number two, the bill. The bill was for about Rs.1950, and all my usage added up to less than 6 GB and I was on a 7.5 GB download plan. So I asked them to rework my bill, which they refused, and when I said that I technically had more than 1.5 GB still left. They said that is not there problem, is it not. If I had the connection working, I would have surely made use of it or even if I had exceeded the limit I would have paid for it. But paying for service that you cannot use is just bullshit.

Whenever the connection was working the speed was awesome, but alas, it hardly works.

Reliance needs to fire the guy who head there Wimax department, Kill the guy who runs the technical support department and castrate the guy who handles billing, then might be they will improve.

 

Hi all

Looking for broadband connection?, but not able to get it done because of non feasability by internet service providers in your area. Dont worry your search ends here Reliance launcehes Wimax Wireless Broadband in Bangalore, we are the first dealers in Bangalore NOW YOU CAN GET WIRELESS BROADBAND ANY WHERE BANGALORE for further details contact me on 9986018604

 

For 150KBPS CONNECTION
STANDARD CHARGE-750/MONTH+TAX=940
CALLS TO GET YOUR ISSUE FIXED=70/-
LOSS OF WORK DUE TO FREQUENT CONNECTVITY ISSUE =200(Variable)
SO TOTAL YOU HAVE TO PAY 1200 PER MONTH PER 150KBPS WITHOUT HAVING SUFFICIENT CONNECTIVITY.

It sucks to be a reliance WIMAX customer planning to shift.Especially for those people staying at bangalore I am writing my comments,don't go for reliance as initially for some days you will get a very good service,after that there will be various technical problem like limited connectivity and all other type of problem,and the worst part of the issue is not the tecnical problem every tecnology comes with fare share of gliches,but in this case there are no helping hand as they don't have a mechanism in place to take care of the technical problem at bangalore,every time you have to call to mumbai and tell them repetedly about your problem,but no solution happens even after weeks and months,but the bill continue to pile up at your door step.I am giving you a analysis of cost you have to pay for a standard 150kbps connection....please go to the top
As you are Indian consumers you are smart to judge your self.

Thanks,
Mohan

 

Reliance Wimax is PATHETIC.
Speed is good when it connects BUT IT DOESNOT CONNECT for most part of the day. The connection is there for just 2 Minutes in which I can do what I can :-(

 

This fucking sucks!!!!! I've two laptops....an Apple MacBook Pro and a HP. With HP, it takes the DHCP server atleast 15-20 mins to get an IP (on a good day when the net works!!!) and guess how long it takes for an IP to be assigned to my Apple laptop...indefinite wait. If m really lucky I can expect the IP within an hour and on a bad day it takes me some 2-3 hours of plug in/plug outs... system reboots and what not to get a dynamic IP. I've been sick of this of late. I was planning to work from home but that looks to be a DISTANT DREAM in our country. I've both Tata Indicom and Airtel in my locality (Airport Rd, Bangalore) but sadly they are saturated to capacity and are not providing new connections. Reliance-ADAG sucks big tym!!! My landlord is a Reliance-ADAG senior official and that too in the WiMax division but even he doesnt shy away from abusing their fucking service. And yeah how will I forget my plight with their fucking support guys who come to your place to setup a new connection and also to fix any probs..I've had 3 different pairs of gays (they always come in sets of two). All the assholes are as technically screwed up as one could expect. Worse still bastards don't know a word in English/Hindi. I had communicate with all of them using some bloody sign language!!!

 

Unhappy Reliance Customers can go for Airtel Broadband Plans . I opted for Unlimited 512 Kbps for Rs 1499 / Month

 

Hi All,

Even i have a very bad experience when i was using their cordless phone. I wanna suggest u one way to hit them.....go to reliance site and write a letter to Manager...u will find some option to do that and write whatever u want and then see how they will run behind u to solve your problems.
Anyway thanks a lot to all of u for sharing your comments on Reliance Wimax.

 

Very good connection ! Awesome speed. Reliance rocks !!

 

Not satisfied with Reliance Wimax. The connections are not stable. Most of the days it was down. Wasted lot of money calling their Mumbai tech support. Toll Free phone not working most of the days. Technical support is horrible. If you have the router (wireless), then they won't know to how to trouble shoot. Disconected the service and applied for BSNL. BSNL is very stable.

 

Hey folks,
Oki doki,, I was surfing just to check whicall wireless connections are available.. Sure was thinking of Reliance.. But after going thru all your comments, I believe, I should stick upon using my neighbours connection rather than going for my own!

 

This post has been removed by the author.

 

yesterday i've got it installed in 5 days after giving the application... but just after 2-3 hours, browsing speed became very slow.. btw i'm getting the good signal~25...every thing seems to be ok... reliance tower is only 80m away and is in line of sight...
currently i'm getting the good download speed > 30KBps, but upload speed
hardly exceeds 1 kbps .. n so the browsing speed...

i've seen many posts with the same problem.. if anybody had the same problem n got it fixed then please tell me..
regards
Amit Chauhan
foruamit2004@gmail.com

 

Hi,

The remark on the blog the person answering on 9342771186 is not 100 percent. If she all the customers calls land on her cell how is it possible for her to manage?
Instead call on her Team member numbers
08032448801/02/03/04
The needful will be done by the Team.
My issue after speaking to her Team.
Goodwork WIMAX Team

A customer

 

Have any body tried Reliance Wimax???

TAriff's are far far competive that others and services also best some other service providers dont install the Wimax instrument above 30 feet Reliance does it any where, reliance says most of the time every individual subscriber will get 60% to 70% of subscribed speed......


For Further details call on this number 9986018604

 

Hi,

As i said in my earlier post that after installing the net connection in my home browsing speed was very slow..but after 2 days somehow everything started working fine
here are the results from spedtest.net

for servers in usa--
downloading speed ~ 450kbps
uploading speed ~ 170kbps
ping ~ 340ms

mumbai servers-

downloading speed ~ 200kbps
uploading speed ~ 100+ kbps(don't remeber exactly)
ping ~ 150ms

btw for torrent downloads i'm getting constant download speed in range 30-37KBps and upload speed between 10-18KBps

the only problem now is that while playing CS 1.6 online i never get latency bellow 130, i think maybe this is because it is a wireless connection...

 

btw i'm using 300kbps unlimited plan..

 

Reliance WIMAX SUCKS, Dude.. Dont ever go for it.. Customer service is poor in responding to our queries..

IT SUCKS ....

 

Im not a representative for AIRTEL, but i would like to share that "Airtel Broadband" is best so far for me.I've not faced any problem,, i've been using AIRTEL for past 45 days.
All the time connected, no need to wait.. Its cool! Dont waste your money and time on RELIANCE WIMAX...

 

All,

I cannot agree more with all of you on Reliance. With my own set of frustrations, I would name them "UnReliance". They don't have a clue of What customer service is. I am a user of Reliance Wimax( Its un usable actually).

Getting an IP is very very difficult and when you do get one it usually stays for a very short period of time. Their DHCP lease is very short.
Their Billing is the worst thing in the world. I have never received a bill on time and everytime i give a complaint and they send me a bill. Once I didnt complain and guess what happened! I didnt get the bill. As a result I didnt pay. Now I got my connection cut promptly the very next day of the last day and customer service dude says "I didnt give any complaint" .

One thing I hate is "We are extremely sorry that you had to face this inconvenience" bullshit and also, their question "Is there anything else I can help you with". What else would I dare to ask a company like UnReliance?.

-Mani

 

I got reliance broadnet connection on 25th Dec 2007, from 25th to till date this connection hardly worked for 5-6 days, really horrible, pathetic and crap connection. Better not to have a broadband connection rather then having such a useless connection.

 

HI All,
I leave in pune. I need broadband connection. But there is not feasibility in our area.
I know Reliance wimax. but some people its service is not good
What I Do ? pls help !!

 

Hey i was just wondering
if Reliance wimax is providing very bad service and if i get angry to the highest possible extend, can i sell the equipment they have laid at my house. They have take Rs 500 from us, how about i throw their antenna in my local dustbin so that they will have to incurs losses. will this work anybody have any idea?

 

hi all
i am a student in pune pursuing MBA and guys as per requirement i subscribed to this reliance wimax broadband by paying in advance their installation charge of rs.564 in cash but my connection was never installed due to their inability (signal fluctuation)and they did not refund the amount as well inspite of over 20 calls and holding around 5 minutes all the time. it realy sucks.these people are good for nothing but disguised.i think they need to learn customer satisfaction as customer delight is far away dream for them!!

i called up following people:
deepak 9881960521
arvind 9371919116
ravi 9326442690

 

i saw all the comment which is givinn by the people they r 100% correct reliance in a chitter compaany we just weasting our time and money with relience netconnect.im also facing the same probleam.and the castomer care of reliance making us ullo in every complain call.

 

I am using Reliance wimax. There is a incredibly stupid problem about it. And this is in the year 2008, when the Telcom Technology is supposed to be highly advanced. THE RELLIANCE BOX TAKES MORE THAN ONE HOUR FOR THE INITIAL SYNC WITH THE TOWER. So you should not swtich off the transreciever. If you switch it off , and the next day you switch it on to use the internet, It will take more than one hour before you use can the internet again.

Imagine you are buying an urgent filght ticket online, or a train ticket under the "Tatkal" scheme, If unfortunately, there is a power goes cut for five minutes. After the power is back, you have to wait for one or two hours before the Reliance box syncs and is ready for the use to book the tickets.

 

Hi,

I booked Reliance Wimax in Dec 07 & their service could not be delivered as they could not manage the signals at Jalahalli east. I had applied through a person by name "Srinath" who had advertised of the wimax in the banners he had put up. Now we had to get a refund of 562/- which never came to us even after constant reminders to this person & today he says cheque is dispatched. Just now, when i called him for the cheque details. He passed the buck by giving me another number of Ms.Gayathri on 9343179625. Ms.Usha picked the call & she was not aware of the transaction. Reliance guys dont even have a basic database of customers who applied,leave alone the data of accounts & finance related matters. Now they give me a customer call centre number for making a complaint, this lady is not even forthcoming about where they are located & how best we can find a solution to the refund. The customer centre number : 1800 3000777 is not working too..
# Receipt Number : 1300 0010 4680 69
# Name : Gopalakrishna KS
# Cheque Details : 351 153
# Bank : Malleshwaram Co-op Bank
# Date of Transaction : 01st Dec 2007
# Reliance Person who collected the Cheque & issued Receipt : LOKESH
# Amount Paid : 562/-

 

m a reliance wimax customer at delhi using rel. wimax services for the past 2 months..i have 150 kbps unlimited plan..get download speed of 16-20kbps consistently..takes 5 sec. to get an ip adress when i connect..the service rocks..prior to this i tried tata-vsnl and sify broadband..both of them suck..reliance wimax is gr8..there are only 2 minor issues i face.....

1.in case of power failure to the roof top wimax dish..when u turn on the power again it takes 5-10 mins to bring u back online..my solution dont turn off power to the dish as far as possible

2.during my usage of 2 months..and i use a lot almost 10-12 hrs per day...on 2 occasions the reliance server was down and i couldnt get an ip address..got resolved on its own in an hour or so on both the occasions

...no disconnections..no slow speeds..no connectivity issues...reliance wimax rocks..atleast in delhi..m stayin at paschim vihar new delhi.

 

, Vedica Technologies Pvt.Ltd, , Hyderabad as a channel partner, We are providing , Reliance Broadband (Wimax)services in Hyderabad , for last one month. Customers are getting good speeds. We provide broadband connection with in a week. for more details contact us at , 040-30235123 or cell 9394441314. ,

 

Hi Friends,
I got Reliance Wimax Broadband in Hyderabad@9394441314,
before this wimax no network in my place, present I'm very happy with reliance wimax.

 

Hi,
why don't you try Reliance Wimax Broadband in Hyderabad@9394441314.

 

LOOKING FOR A BROADBAND
CONNECTION IN BANGALORE
BUT
TIRED OF HEARING THE WORD
NOT FEASIBLE!!!!!
HERE COMES THE SOLUTION

Contact- 9342038366

 

Reliance Broadband(wimax)Internet in Hyderabad.
for more details
please contact
Mobile: satya@9394441314
Email: satyabn@gmail.com

 

Hai
My name is vijaya kumar, resident of deepanjalinagar, Bangalore.I got reliance wimax connection on march 30. It worked for one day afterwards it started giving problems. Then i contacted customercare they told that it will be resolved in 24 hours. Nothing happened in 24 hrs. again i called them the same reply came. This repeated for ten days. Then got fedup with their answers asked them for termination they told that it will be terminated within in 15 days again nothing happened after 15 days. I am calling and mailing till today their are telling that it will be resolved at that earliest, i don't no what is their earliest time.meantime i got bill fo first month also. I am not going to pay them let them goto hell. Please DON'T go for Reliance wimax connection, if any of ur friens are trying for it, ask them not to go for it, try airtel ot bsnl.
Vijay

 

Reliance Broadband(wimax)Internet in Hyderabad.
for more details
please contact
Mobile: satya@9394441314
Email: satyabn@gmail.com

 

Reliance making money like anything......i believe it is a new technique they used.... i too lost a lot of money and no connection and now they started sending bill too that too was not giving for the initial times..........i lost a lot of mobile bills by calling them and each call will last for half an hour min.........several months before manytime i told them to disconnect but not done..... many mail many calls.......... now they are irritating by calling back and asking when r u paying the billl..........though i payed every penny in time up to mailing them to disconnect the service......

 

I APPLIED FOR A WIMAX CONNECTION ON JUNE 4TH 2008 (WEDNESDAY). OF THIS MONTH. I GAVE A CHEQUE FOR THE AMOUNT OF Rs.500/-. PAKAGE PLAN 999. MONTHLY Rs.999/- + TAX. USAGE UNLIMITED. RECEIPT NUMBER IS 13000011792376. AGENT NAME IS Mr.KUSHAL & HIS PHONE NUMBER IS 9342069486. HE ASSURED ME ORALLY, CONNECTION WILL BE GIVEN WITHIN 15 WORKING DAYS. AFTER 2 DAYS ONE PERSON FROM RELINCE CALLED ME ENQUIRED MY DETAILS. TILL NOW NO ONE TURNED UP. HOW WE SHOULD BELIEF THESE PEOPLE. GUSS MY POSITION ALSO.
THIS IS FROM RAMESH.C, BANGALORE
PHONE 92423466156
Email: shreeshree.net@gmail.com

 

Hi Guys,

I had a terrifying experience with Wimax Reliance connection. History: I live in New Airport road, Bangalore, recently i opted Reliance Wimax broadband connection with Static IP (jan 2008). The cost for the connection was Rs.1440/-. I was working remotely for my company located in PUNE. Initially the connection was stable and working fine (that last only for a month). On second week of Feb the real horror started and it continued till March. The net was not getting connected, and was always displaying the well know message "limited or no connectivit". Every 2 days i was calling the Cust Care to explain them the problem. But non of them showed any interest in my queries but always ended up noteing down the complant or request number. I still believe they all are jokers who are assigned the job of assiting the customer which they don't do it at any cost. At the same time i kept following up with the regional customer care 30332095 office here in bangalore. Finally after lodging 5 to 10 complaints via phone and email one person by name Vijay has arrived to help me out. He intoduced me as Field engineer with another guy with him (in no angle he was looking like a field officer).
He tried to rectify, moved up to terrace to adjust the antenna directions, made endless number of calls and finally he told me to teminate the connection since there is a lot of variation in the downlink frequency and its not getting fixed. I took his suggestion and according i lodged the complaint on March 15. At that stage my internet was in a zero working condition. The Cust Care joker said it will take 15 days to teminate the connection. I lost the job b'cos of this pathatic connection. After 2 weeks i tried knowing my status of my connection as i am not sure about them processing the customer request promptly (we all know this). I sent 2 to 3 emails every week but they just kept saying it will be resolved. On May 08 the lady frm reliance billing department called asking to pay the bill for april month (Rs.1440)which i have not at all used, i refused and again raised the complaint by giving her my termination request Id. She never got back to me with resolution. After few days again in the June month the same lady called me to pay the bill this time its double(Rs.2890). Imagine my condition, i couldn't control myself this time - i took her left and right, interesting she never hung up the phone but kept on argueing on the pursuit. After another fews days i again tried to talk with regional cust care in bangalore - this time the person said my account was cancelled in July 08. (Cancelled means i have not paid the bill so they have taken action by cancelling the account).

Guys please be-aware before going for this connection. Even my friend has a problem with them on Billing. My personal suggestion: "NO" to Wimax with R******CE.



Please let me know where i can lodge the complaint. Does anyone knows where exactly the Consumer dispute officer in Bangalore. My email id: super.marshal@gmail.com

 

hello all ! my self n my friend subscribed to the REliance Wi max (Rs 1800) offer...now that i 've bought a new Think Pad i would also like to 've internet connection to my room.
I don't know how to source the connection cuz we don't 've a router or switch where in i can share the connection with my friend.
Can any one help me out with the process by which i can share the connection with my friend( i also 've a WIFI in my TP)...

MY ID- deepak2504@gmail.com
Thanks ,
Deepak

 

Hi,
I think this a new technology connection some customers not understand that how to use this WI-MAX internet connection.
U hv to 1st switch on internet connection and wait 10 min then ur system getting IP Address from DHCP server.It will take only 10 min.

And abt customer service center im not call to for any resean till.

 

it does not take 10 min to get an IP
i have some time waited 3 hr to get an IP and that also never worked

Happy to have disconnected the service

 

Tata wimax broadband connection avilable now in
all over Bangalore.

Fill up a application today and get connected within 48 hours ( 2 Days ).
Are you worrying where to get application form.

IF you want to know the tariff plans, connectivity details and features.

IF you need application and any Queries.

Pls Contact On

9243108958.

 

HI,
USING WIMAX SINCE 1 MONTH,INITIALLY SOM PROBLEM BUT NOW OK .TRIED 2 PAY BILL ONLINE BUT THAT SYSTEM NEVER WORKED .DONT HAV TIME 2 GO ND PAY D BILL.WHAT TO DO.DAILY ENQUIRY COMES FOR BILL ITS EMBARESSING ND SUCKS AS IF V R SOM THIEF.MR AMBANI MAKE MONEY BUT THINK ATLEAST 4 CUSTOMERS.
ITS KING

 

Reliance WIMAX failed in INDIA
Reliance WIMAX is shame for INDIA.

I have taken Reliance WIMAX at Pune. Rs 550 deposit. It taken 1 month for installation.

Worked hardly for 5-7 days.
Alywas gives connectivity problem (DHCP address not allocating IP).

Customer service is worst...i guess its provided by 3rd party.

I keep getting bills of rs 2000, 3000 and Reliance ppl keep calling me to pay the bill.

Very shameful....i guess that's why these Ambanis bulding bunglows of 2 crores from our cheated money...

 

East or West AIRTEL is the best....I know this quote is quite old but this is the fact...I have been using AIRTEL broadband service from last 1 year and never faced any problem...Connection speed is good. They promise 256 but sometimes I get 300 to 312 kbps..And Customer Care people are the best....U just call them and ur problem will be solved within an hour (During working hours). AIRTEL is definitely ahead of all its competitors

 

For Airtel broband connection in banglore north,please contact:devarajaiah k-9900741968

 

Reliance WiMax sucks..I didnt had any problem with their Internet Service but am tired of their FALSE BILLING..They are charging me for a ROUTER which i asked for but they never gave...And their Customer Service is the worst..They luv putting me on hold..They took my complain and i was informed that someone ll get in touch with me within 72 hours but its Reliance..So finally i called them and they informed me that my issue has been fixed and their investigation tells that i have a router but damn it who knows it better than me that I DONT HAVE A Router...If anyone knows how to get in touch with someone from Reliance in person then please pass their address or contact..

 

I Had a bad experience with reliance wimax, As i am using 2mbps connection, the internet speed never exceeded 30kbps but one fine day 24/06/08 I got a bill amount of 15,000, saying my daywise summary on a single day I have downloaded/uploaded 17GB.
reliance connection is very bad and they are improving their assets with wrong bills

 

hi.
i am from hyderbad.
why should we go for wimax.
1. instant connectivity.
2. no disruptions due to rain, cutting of wires etc.
3. speed
4. good service.

but reliance wimax doesnt provide any of these.
1. no guarantee of connectivity.
u just dont when will it connect.
the customer department has one ready answer to answer ur problem regarding connectivity 'upgradation'.each time u have any problem with the connectivity, this is the most commo answer.
2. can u beleive, water is leaking throught the wires from the receiver which is up on my terrace to my modem.
i would have my system burnt up.
3. speed is not reliable.
4. worst service.
1st day : u to complain on customer care.
2nd day : they will call for confirmation of complaint.
3rd day : they will forward to technical deparment.
4th day : the technical department call u.
5th day : they attend the problem.
what if they are just late in any of these process, add some more days.

 

Hello Guys,
One More worse Experience with Reliance Wi-max

* 18'th June 2008 - I have applied for the Connection.
* 21'st June 2008 - The Connection was activated.
* The Connection was working fine for 4 Days. till 25'th June 2008.(3 days they said thats the observation period)
* Then the problem with the connection started. I was not able to connect to the Internet and when i called the Customer Care they said that the problem will be solved. It took nearly 3 days for the Customer Care to solve the problem.
* The Connection was working fine till 1'st July 2008 then the problem started again on 2'nd July 2008.
* In the month of July, i haven't used the Internet Service for much of the days.
* As far as i remember, from 7'th July 2008 to 18'th July 2008 there was no connection at all.
* I have spoke with people in Bangalore Sharmila (+91-9341204619) and Akash(+91-9342837256) who is the authorized person for the Broadband connection in my Area.
* Akash(+91-9342837256) has send a Technical person, and the person tried to resolve the Connection but he was not able to solve.
* Then he said that the TOWER through which the connection should come is not working and he is not sure how many days it will take to resolve the problem
* So i have raised a Request in between 18'th July 2008 to 20'th July 2008 with the Customer Care for the TERMINATION.
* According to the Customer Care they said that the PROCESS OF TERMINATION WILL TAKE 24 DAYS.
* After TERMINATION Requestalso i haven't used Broadband Internet Service.
* I have called the Customer Service for the confirmation of the TERMINATION, at that time they said that the bill will be calculated for the period EVEN IF THE CONNECTION IS NOT WORKING.
* So i have again Raised a Request.
* You can see that i haven't used the Internet Service after 7'th July 2008. Cause of the IMPROPER SERVICE which is problem from Reliance side.
* Now They have generated a bill with amount >1220/-. Which is not at all Justifiable.
* The Monthly plan i have taken was 850/-,
* I call up on the clarification for the Bill, they have given me a Request, The below is the reply i have received
"Dear Customer,

Greetings of the day!

Thank you for contacting Reliance Broadband Customer Care.

With reference to your mail regarding bill dispute, please note that your complaint has been registered under Service Request ID 75220539 has been resolved from our end with the resolution as you have been charged correctly. Hence, no waiver can be given.

We look forward for an opportunity to assist you again.

For additional product and service related information you may contact us through any of the following means: "

My motive of posting this is to at least save some people from this kind of Game and to save their Money, Time and Mental Peace...Which i have lost cause of the Reliance Wi-Max...

 

REGARDING THE RELIANCE WIMAX CONNECTION

I faced a lot of problems with the Reliance WiMax connection at my place. It worked fine for 1st month and then it started giving problem of not connecting. I informed the Technical persons (Reliance Wimax) but they never turned up. Also no one picks the phone at customer care call center of Reliance Wimax.
Even then Reliance have charged me the Bills dated (11-08-2008 and 11-09-2008). As I have not received the Internet Service from Reliance Wimax as per the my connection terms, I hereby inform you that I will not pay the money for that. In last 2 and half months, I informed many times to the Reliance Wimax Tele- Callers to take back the Wimax Instruments from my place but no response and on that Reliance is sending me bills for that. I strongly inform them that I will not pay a single rupee to you. It is the straight case of cheating the customers.

Dear Mr. Anil Ambani, I always cherished Reliance Group from the days when I started understanding Business and Economy of India, but at this root level it is really hurting my sentiments.

Location: Bangalore

 

Fraud Wimax connection from Reliance

Customer No : 13000011844854

SO No: OMBB200809182993941

I have applied for Reliance Wimax connection on 16th of Sep will all the documentation including check amunt of Rs.562 and my money also been transferred to Reliance account. Till now I have not received single call from Reliance or from your channel partner although I called many times to you people. I’m surprised to see how people are so irresponsible for their won business.

I feel like this is kind of fraud business and spoiling the Reliance name, this not the way to make the business, if you can’t do job please don’t take application and return the check back to customer, I don’t know why the hell you people are crating trouble to customer, thinking that we cant do anything?

For me money is not the matter, I more concern about the response from you people, if you’re not the right person who I shouldn’t contact please redirect my email to concern people or department.

I’m completely going out of my control with this deal, I appreciate your quick action on my account.

Regards
Prabu

 

Geetha SreenivasaRao is not with Reliance anymore.
She has left the Company.

 

Reliance people have terminated the connection but still i get the bill they suck. dont ever go for reliance broadband connection there will be no signal at all
they will install and just make money

 

Hello Guys,
can anyone please tell me if I wish to disconnect Reliance Wimax connection, then the Anteena, cable and modem will be taken back by reliance or these will be still with me?

 

I agree. Reliance has the most pathetic service. They are good only at lying and making false promises. Remember never ever use reliance service unless you don't have a choice. I got the connection after spending couple of hundred rupees calling sales and technical guys. They finally came over and spent entire day to configure. Then they went away telling me they would give me userid on phone after 10 mins. But even after repeated calls they took few days before my service got activated. Believe me all reliance service guys are the same. They would tell they are on their way to your place but never reach.
I have a friend working in Reliance IT. He tells me how dim-wit is their COO. He is just plain stupid, wasting crores of Reliance rupees and thinking he is going to launch 'the' next big internet site.He is a laughing stock whenever we guys get together!!!

 

Hai guys,
Any idea, in case of the reliance Wimax Anteena is missing then do we need to pay the money to them for the Anteena.

 

I paid the money on 02/09/2008 ( Sales Executive Sagar ) : 9970580321, he told I'll get the connecting within 4 days but maximum 7 days, after the seventh day he started telling me that there is a shortage of units and then after some days he stopped answering my call, then switched of his phone now his cell is never in coverage area 2) I contacted the office where I met him, the watchman told me to meet his (Sales Manager) Pradip : 3033 2341, Pradip said ( Sales Executive Sagar ) : 9970580321 works with swamidham +91 9730476003 and I haven't got the connectin because there is a shortage of units 3) Swamidham told me contact (Sales Manager) Pradip : 3033 2341 with all the receipts and since there is a shortage of units he will help you 4) (Sales Manager) Pradip : 3033 2341, gave me the ( Work order number ) WO : OMBB200809057282730 and told that I'll get the connection soon and told to contact (Unit Setup) Swamidham +91 9370553627 / +91 9730476003 02/09/2008PAYMENT : 13000013151159
Rs. 562 (Five Hundred and Sixty two only)
02/09/2008 cheaque # 511707 of ABN AMRO
(Sales) Sagar +91 9970580321 who took the cheaque
(Sales Manager) Pradip : 3033 2341
WO : OMBB200809057282730 5) After continous reminders from me to them I got the call from (Unit Setup) Swamidham +91 9370553627 / +91 9730476003 04/10/2008Subscriber ID : 368008807110Service ID : 1300001315115000002
WO : OMBB2008090829468Field Engineer : Datta Panchande 04/10/2008 02:45PM(Unit Setup) Swamidham +91 9370553627 / +91 9730476003 6) The connection worked very fine for one week then, Complaint # 79000173 (Limited or No Connectivity), then Maintainence +91 9373594809 came to my place and told that the unit has not been setup properly by (Unit Setup) Swamidham +91 9370553627 / +91 9730476003and they will complaint against them and get the unit set up properly soon and also told me if possible you (Pramod) can just set the unit properly by yourself, all you need is a ROD to give support for the unit so that it does not move 7) The connection worked for two days after they left from there and thenComplaint # 80486476 (Authentication Failure) > Vishal (Customer care executive) told me that I'll get a call within 24 hours, it's been about two weeks I've been calling them 3-5 times a day and they just take my contact number. 8) From past one week they are saying that the connection is not been activated ever before and to contact the people who gave you the connection 9) Non of the given phone numbers are answered. (Unit Setup) Swamidham +91 9730476003 answered the call and told that he is busy and to send me the service ID number and contact details, I've saved the message the SMSFrom that day non of the given contact numbers are workingCustomer care says no records of Subscriber ID : 368008807110 , and to contact (Sales) Sagar +91 9970580321 from whom I took the connection 10) Sagar +91 9970580321 from whom I took the connection, his number is not in service11) (Sales Manager) Pradip : 3033 2341 says its not my concern12) (Unit Setup) Swamidham +91 9370553627 / +91 9730476003 says contact Sagar or complaint against him to Pradip who says its not my concern 13) All the number's and names mentioned in this e-mail are not helping me Customer care numbers : +9120 3234 4040, +9120 3033 2298, +9120 3033 1637,
(Toll Free) 1800 3000 7777,Got number from internet 9321538139, person told to call Customer Care and ask for
CSM (Customer Sales Manager) Mr. Manoj and tell him 020 30331322 I This bastard never picks the call

Customer care says that the they don't have any records of me and also no setup unit

Now let me see who will come to collect the unit when they don't have it in their records

Pramod R ShitoleWanowadi, Pune : 40
973 001 4186

 

Hi,

I am Bhasker from bangalore I took connection from reliance wimax on 24th nov 2008 and placed a order for termination of connection on 7th dec 2008.

Before taking the connection I had payed them three months advance i.e. 3400 something.

Now my only hope is they will return my money back and in heavens name terminate my connection in time.

For those who are going to take new connection I can assure you that you will curse yourshelf more than reliance people for making this foolishness.

Bhasker

 

I am using Reliance Wimax for last 3 months from jayanagar bangalore. Initially i was also facing some issue but after one techinical person RAGHAVENDRA came and done something now i am getting the connection 90% of the time and the speed is superb.He will help u.sometimes i called and he resolved my problem thru phone itself and
his phone no is 9844552370

 

Dear Friends,

Here am express my experience on wimax, we have applied 4 a connection on 19.01.09 with all supporting documents and cheque of Rs.3368/- the amount has been credited to Reliance account on 29th of Jan09. After 15 days the guy was come for installation he behave like a sense less, he don’t know how to behave with customer. Finally he went out without giving a connection and when we call back the person who collects all those things from us he telling so many stories. We never expected such a worst service and behavior from Reliance. So don’t go with reliance WIMAX please

 

Hyderabad Wimax
We have applied for a connection with cheque of Rs.3368/-.
Evenafter 15 days we haven't received Wireless Router.
Customer Care just takes request ... will not respond back at all.
They don’t know how to behave with customer.
We never expected such a worst service and behavior from Reliance.
So don’t ever go with reliance WIMAX please

 

RELIANCE WIMAX IS PATHETIC...ITS AWFUL TO SAY THE LEAST. I am from Mumbai and I applied for it in 3rs week of January 2009, its 4th week of February, I still haven't got the connection. I paid Rs.3367 for 3 month connection, they said I will get it within 2-3 days and maximum within 7 working days. Even after more than a month no one is giving me a solid reply. Here are a bunch of nos. that they have given me but they never receive the calls...

Mr. Pankaj - 9320399602
Mr. Anant - 9324625871
Mr. Nilesh - 9320642218
Mr. Prashant - 9324113131
Mr. Kishor - 022-30364439

They are simply pathetic. Mr. Pankaj whom I have called atleast 15 times (no exaggeration), receives my calls and always says that he will get back to me in 10 mins...but he never does.

And now thanks to all you guys, I came to know that this problem is not just with me but everyone and so I am canceling it, now lets see when I get back my money.

 

hi sugesters,

i Recently bought a laptop and looking for a good internet connection.

So please suggest.