Reliance and Retail Broadband in India

Here is an excerpt from Voice and Data Magazine, October 2006 Issue.

There are no visible signs of the services' launch (Enterprise broadband services are, however, available) even when Airtel and BSNL have lined up aggressive expansion plans. Some prospective broadband customers Voice&Data spoke to were clueless about the existence of Reliance's broadband services, or Broadnet. The most shocking (and ridiculous) was the fact that prospective customers were supposed to call up Mumbai customer care (022-30337777) to get services anywhere in the country. Even customer care representatives were clueless about the locations where Broadnet services are available. All Web Worlds, renamed Reliance World, were equally clueless. (Reliance Worlds have all the services being offered by Reliance Communications, and can, to some extent be equated to Sify's dedicated chain of cyber cafes, but with a variety of services like conferencing, e-ticketing etc).

I tried calling just 30337777 from my BSNL mobile and it worked. But services are not available in Mysore.